UK delivery & logistics

Shipping information

We ship to UK business customers with reliable logistics partners, primarily TNT and UPS. Below you will find estimated delivery times and important information about carrier selection, import handling and packaging.

Order preparation Orders are typically prepared the same business day. Once stuffed and ready, shipments are usually dispatched the following business day.

TNT or UPS We ship to the UK using TNT or UPS, depending on the most suitable option.

Efficient packing We pack carefully and optimise carton space whenever possible.

Estimated UK delivery times

Delivery times are shown as estimated business days and are based on previous shipments. Actual delivery time may vary depending on carrier, order size, destination and seasonal demand.

London

4–5 business days

Manchester

Approx. 5 business days

Nottingham

Approx. 5 business days

Northern Ireland

4–6 business days

Derry/Londonderry

4–6 business days

Other UK areas

Approx. 5–7 business days

Carrier selection

We offer shipping to the UK via TNT or UPS.

UPS is often the more expensive option. If you do not specifically tell us that you prefer UPS, we will normally select the most cost-effective suitable shipping option for your order.

VAT, duties and import fees

Please note that UK VAT, customs duties and any import-related fees must be paid by the recipient in the UK.

These charges are paid to the local courier or relevant UK authority and are not included in our shipping arrangement.

If you have a preferred carrier or special delivery requirement, please contact us before placing your order.

Handling and packaging

All orders are carefully packed to ensure that your products arrive in good condition.

We always pack your order in the most efficient way possible to optimise box sizes and make the best use of space.

Questions about UK shipping?

If you have any questions regarding delivery, shipping methods or your order, please feel free to contact us.

Delivery

Your order will be sent from our warehouse in Denmark. It normally takes 1-3 days. (Weekend not included)

Price: No minimum requirement freigth-wise

Track your order

You will receive an e-mail from us not later than 1 working day after you order has been shipped out with track and trace number for your shipment

Receiving your order

By receiving you need to sign for the delivery. It doens't have to be you signing for the receiving. A person on the same address (ex: member of staff, member of your family) can also sign for the receiving delivery date - og period is meant as guidance only. It is our delivery policy that as far as it in our hands we deliver order between 3-6 working days.

Orders that need to be send on pallets will have a longer delivery time, normally around 1 week.

Customers' responsibility when receiving orders; please note that by signing for the reception of your order the risk for the ordered items goes to you. If the cartons seems broken or appears to have been opened please don't sign.

It is your responsibility to check the good for defects and notify us about any claim within 48 hours from reception of your order. If you haven't received your total order or there is mistakes please contact us.