Terms and conditions
These terms and conditions apply to all orders placed with Cuddles & Friends. By placing an order, you agree to the terms outlined below.
B2B customers
Cuddles & Friends operates as a wholesale supplier for businesses. All customer accounts are subject to approval.
To purchase from us, customers must provide valid business information where required.
Orders and minimum quantities
Minimum order quantities may apply to selected products. Unless otherwise specified, products are sold in minimum quantities per item.
Once an order has been placed and confirmed, it is considered binding.
Product information and compliance
All products supplied by Cuddles & Friends meet relevant European safety, health and environmental standards.
Products are CE marked and comply with applicable safety regulations.
Pricing and availability
Prices and product availability may change without prior notice. Confirmed orders will not be affected by price changes.
Payment, shipping and returns
Payment terms, shipping details and return conditions are described on their respective pages.
Limitation of liability
Cuddles & Friends cannot be held responsible for indirect losses, delays caused by third-party carriers or circumstances beyond our control.
Changes to terms
We reserve the right to update these terms at any time. The latest version will always be available on this page.
Questions?
If you have any questions regarding our terms and conditions, please contact us.
Contact usWhat can be purchased with Cuddles & friends?
Cuddles and friends are selling DIY plush. The DIY process is that the child is helping to fill (or handstuff) the bear. (remember to buy the stuffing separate)
Cuddles and friends are selling clothes and accessories for the bears as well.
Cuddles and friends are only selling to companies
Cuddles and friends are selling products in bags with 5 of each style. The min order per style is 5 pcs.
Unless other is stated all bags will be packed 5 pcs/bag.
Payment Terms - please read the link Payment Terms.
If a product has a defect or if you wish to return any items please read the link Return Policy.
All items are CE-marked.
