Shipping information
We work with reliable logistics partners to ensure fast and secure delivery of your orders. Below you will find important information about shipping, delivery times and handling.
Estimated delivery times
Delivery times depend on your location and the selected shipping method. Once your order has been shipped, you will receive tracking information.
Kingsland
4–5 business days
Malvern
4–5 business days
Indianapolis
6–7 business days
Riverview
5–6 business days
Dubai
3–4 business days
Shipping costs
Shipping costs shown during checkout are estimated based on your order and destination.
The final shipping cost is calculated when we book the shipment with our logistics partner. This ensures that you receive the most accurate and fair shipping price.
We always pack your order in the most efficient way possible to optimise box sizes and make the best use of space, which helps keep shipping costs as low as possible.
Please note that customs duties and local taxes may apply depending on your country.
Handling and packaging
All orders are carefully packed to ensure that your products arrive in good condition.
We optimise packaging whenever possible, so your order is packed securely and efficiently.
Questions about shipping?
If you have any questions regarding delivery, shipping methods or your order, please feel free to contact us.
Contact usShipping Information
We work with reliable logistics partners to ensure fast and secure delivery of your orders. Below you will find important information about shipping, delivery times and handling.
Fast dispatch
Orders are typically shipped the same day if placed before 12:00 PM Copenhagen time.
Reliable delivery
We use trusted shipping partners to ensure safe delivery worldwide.
Global shipping
We deliver to B2B customers across multiple countries.
Delivery times
Delivery times depend on your location and the selected shipping method. Once your order has been shipped, you will receive tracking information.
Shipping costs
Shipping costs shown during checkout are estimated based on your order and destination.
The final shipping cost is calculated when we book the shipment with our logistics partner. This ensures that you receive the most accurate and fair shipping price.
We always pack your order in the most efficient way possible to optimise box sizes and make the best use of space, which helps keep shipping costs as low as possible.
Please note that customs duties and local taxes may apply depending on your country.
Handling and packaging
All orders are carefully packed to ensure that your products arrive in good condition.
Questions about shipping?
If you have any questions regarding delivery, shipping methods or your order, please feel free to contact us.
Contact usDelivery
Your order will be sent from our warehouse in Arizona . Estimated shipping time is usually 4-7 business days.
Order received before 8am will be shipped latest 1 day later
We use FedEx broker to import the goods. We can't allow own brokers.
Cost
1 box costs approx 40 USD
Track your order
You will receive an e-mail from the shipper not later than 1 working day after your order has been shipped out with Track and trace number for your shipment. If not, please do not hesitate to contact us at info@cuddlesandfriends.com and we will send it to you.
Receiving your order
Please note that by signing for your order you accept the quantity and the quality of the shipment. Therefore make sure to count the number of boxes delivered and if the cartons seems broken or appears to have been opened.
It is your responsibility to check the delivery for defects and notify us about any claim within 48 hours from receiving your order. If you haven't received your total order or there is mistakes please contact us.
