EU delivery & logistics

Shipping information

We work with reliable logistics partners to make sure your orders are delivered safely and efficiently across Europe. Below you can find estimated delivery times, shipping information and how we handle packing.

Cuddles Transport delivery van
 
 
Same-day dispatch Orders placed before 12:00 PM Copenhagen time are typically shipped the same business day.
Reliable partners We use trusted logistics partners for safe and reliable B2B delivery.
Efficient packing We pack carefully and optimise carton space whenever possible.

Estimated EU delivery times

Delivery times are shown as estimated business days and are based on previous shipments. Actual delivery time may vary depending on carrier, order size, destination and seasonal demand.

Germany

2–4 business days

Netherlands

2–4 business days

Austria

3–6 business days

France

4–7 business days

Poland

4–7 business days

Italy

4–8 business days

Spain

5–8 business days

Romania

5–9 business days

Croatia

5–9 business days

Ireland

5–7 business days

Other EU countries

5–10 business days

Shipping costs

Shipping costs shown during checkout are estimated based on your order and destination.

The final shipping cost is calculated when we book the shipment with our logistics partner. This helps make sure you receive the most accurate and fair shipping price.

Handling and packaging

All orders are carefully packed to make sure your products arrive in good condition.

We always pack your order in the most efficient way possible to optimise box sizes and make the best use of space, helping keep shipping costs as low as possible.

Pallet shipments

Some larger orders are shipped on pallets. Pallet shipments can sometimes take a little longer than regular parcels.

This depends on the departure schedule to the specific country, the carrier and the size of the shipment.

Questions about shipping?

If you have any questions regarding delivery, shipping methods or your order, please feel free to contact us.

Contact us
 
EU delivery & logistics

Shipping information

We work with reliable logistics partners to ensure safe and efficient delivery of your orders across Europe. Below you will find estimated delivery times, shipping information and how we handle packaging.

Cuddles & Friends shipping delivery
Same-day dispatch Orders placed before 12:00 PM Copenhagen time are typically shipped the same business day.
Reliable partners We use trusted logistics partners for safe and reliable B2B delivery.
Efficient packing We pack carefully and optimise carton space whenever possible.

Estimated EU delivery times

Delivery times are shown as estimated business days and are based on previous shipments. Actual delivery time may vary depending on carrier, order size, destination and seasonal demand.

Denmark

1–3 business days

Germany

2–4 business days

Netherlands

2–4 business days

Austria

3–6 business days

France

4–7 business days

Poland

4–7 business days

Italy

4–8 business days

Spain

5–8 business days

Romania

5–9 business days

Croatia

5–9 business days

Ireland

5–7 business days

Other EU countries

5–10 business days

Shipping costs

Shipping costs shown during checkout are estimated based on your order and destination.

The final shipping cost is calculated when we book the shipment with our logistics partner. This ensures that you receive the most accurate and fair shipping price.

Handling and packaging

All orders are carefully packed to ensure that your products arrive in good condition.

We always pack your order in the most efficient way possible to optimise box sizes and make the best use of space, helping keep shipping costs as low as possible.

Questions about shipping?

If you have any questions regarding delivery, shipping methods or your order, please feel free to contact us.

Contact us

Shipping Information

We work with reliable logistics partners to ensure safe and efficient delivery of your orders across Europe. Below you will find important information about shipping, delivery times and handling.

Shipping delivery

Fast dispatch

Orders are typically shipped the same day if placed before 12:00 PM Copenhagen time.

Reliable delivery

We use trusted shipping partners to ensure safe and reliable delivery.

European shipping

We deliver to B2B customers across Europe.

Estimated EU delivery times

Delivery times are shown as estimated business days and are based on previous shipments. Actual delivery time may vary depending on carrier, order size, destination and seasonal demand.

Denmark

1–3 business days

Germany

2–4 business days

Netherlands

2–4 business days

Austria

3–6 business days

France

4–7 business days

Poland

4–7 business days

Italy

4–8 business days

Spain

5–8 business days

Romania

5–9 business days

Croatia

5–9 business days

Ireland

5–7 business days

Other EU countries

5–10 business days

Shipping costs

Shipping costs shown during checkout are estimated based on your order and destination.

The final shipping cost is calculated when we book the shipment with our logistics partner. This ensures that you receive the most accurate and fair shipping price.

We always pack your order in the most efficient way possible to optimise box sizes and make the best use of space, which helps keep shipping costs as low as possible.

Handling and packaging

All orders are carefully packed to ensure that your products arrive in good condition. We optimise each shipment to make the best possible use of carton space.

Questions about shipping?

If you have any questions regarding delivery, shipping methods or your order, please feel free to contact us.

Contact us

Shipping Information

We work with reliable logistics partners to ensure fast and secure delivery of your orders across Europe. Below you will find important information about shipping, delivery times and handling.

Shipping delivery

Fast dispatch

Orders are typically shipped the same day if placed before 12:00 PM Copenhagen time.

Reliable delivery

We use trusted shipping partners to ensure safe and reliable delivery.

European shipping

We deliver to B2B customers across Europe.

Delivery times

Delivery times depend on your location and the selected shipping method. Once your order has been shipped, you will receive tracking information.

Shipping costs

Shipping costs shown during checkout are estimated based on your order and destination.

The final shipping cost is calculated when we book the shipment with our logistics partner. This ensures that you receive the most accurate and fair shipping price.

We always pack your order in the most efficient way possible to optimise box sizes and make the best use of space, which helps keep shipping costs as low as possible.

Handling and packaging

All orders are carefully packed to ensure that your products arrive in good condition. We optimise each shipment to make the best possible use of carton space.

Questions about shipping?

If you have any questions regarding delivery, shipping methods or your order, please feel free to contact us.

Contact us

Delivery

Your order will be sent from our warehouse in Denmark. It normally takes 3-6 days. Ireland is usually 6-10 days.

Price: Depends on your country

Track your order

You will receive an e-mail from us not later than 1 working day after your order has been shipped out with track and trace number for your shipment

Receiving your order

Please note that by signing for your order you accept the quantity and the quality of the shipment. Therefore make sure to count the number of boxes delivered and if the cartons seems broken or appears to have been opened.

It is your responsibility to check the delivery for defects and notify us about any claim within 48 hours from receiving your order. If you haven't received your total order or there is mistakes please contact us.

Orders that need to be send on pallets will have a longer delivery time, normally around 1 week.

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